Privacy Policy | Lingheng Dental Supplies

Last updated: August 10, 2026

In brief: Lingheng Dental Supplies collects only the information needed to answer product inquiries, prepare quotations, confirm documentation and arrange requested shipping support. We do not ask for patient records, sell personal information or use inquiry details to make automated decisions. This policy explains your choices and how to contact us.

1. Who this policy applies to

This Privacy Policy applies to visitors and business contacts who use linghengdental.com, submit a quotation form, contact us by email or WhatsApp, or correspond with us about dental products. “Lingheng Dental Supplies,” “Lingheng,” “we,” and “us” refer to the website trade name used by the operator based in Shenzhen, China. The final contracting entity for a sale is identified in the applicable quotation, proforma invoice or sales contract.

2. Information we collect

Information you provide: name, business or clinic name, email address, phone or WhatsApp number, destination country, requested SKU, quantity, packing requirements and message content.
Quotation and transaction information: correspondence, quotations, proforma invoices, shipping instructions, product-document requests and claim records when a transaction proceeds.
Technical information: IP address, browser, device type, visited pages, referral source, security logs and cookie choices generated when you use the website.

Please do not send patient names, treatment records, health information, payment-card details or other information that is not needed for a business inquiry.

3. Why we use information

to answer inquiries and prepare SKU-based quotations;
to confirm product options, packaging, MOQ, documentation and destination requirements;
to communicate about samples, orders, shipping, shortages, damage or quality claims;
to maintain website security, prevent abuse and diagnose technical problems;
to comply with accounting, customs, product-safety and other legal obligations;
to improve our catalogue and sourcing information using aggregated site data.

Where applicable law requires a legal basis, we rely on steps requested before a contract, performance of a contract, legitimate business interests, legal obligations or consent, depending on the activity.

4. When information is shared

We may share the minimum necessary information with hosting, email, form-security, IT and professional service providers; manufacturers or quality teams involved in the requested SKU; and freight forwarders, carriers, customs agents or insurers when you ask us to prepare or perform a shipment. We may also disclose information when required by law or to protect legal rights. Service providers are expected to use information only for the assigned purpose.

We do not sell personal information. As of the date above, we do not intentionally share personal information for cross-context behavioral advertising.

5. International transfers

Lingheng operates from China and may use providers or logistics partners in other countries. Information you submit may therefore be processed outside your country. We apply reasonable contractual, access-control and data-minimization measures appropriate to the service and transaction.

6. Retention

General inquiries are normally retained for up to 24 months after the last meaningful contact. Quotations, order, customs, accounting and claim records may be retained for up to seven years or longer when required by law, an active dispute or a product-safety obligation. Security logs and cookie records are retained only as long as reasonably needed for their stated purpose.

7. Your privacy choices

Subject to applicable law, you may ask to access, correct, delete or restrict personal information, object to certain uses, or withdraw consent. California residents may also have rights to know, delete, correct, opt out of sale or sharing, and receive non-discriminatory treatment. Because we do not sell personal information, there is currently no sale opt-out workflow to complete. Send a request using the contact details below; we may verify identity before acting.

8. Security and children

We use HTTPS, limited access and commercially reasonable safeguards, but no internet transmission is completely secure. The website is intended for business users and is not directed to children under 16. We do not knowingly collect children’s personal information.

9. Third-party services and links

Email, WhatsApp, hosting, anti-spam and linked third-party sites operate under their own privacy terms. Review those terms before sending sensitive information. Details about browser storage are in our Cookie Policy.

10. Changes and contact

We may update this policy when our tools, practices or legal obligations change. The date at the top shows the latest revision.

Contact: lingheng083@gmail.com · WhatsApp +86 156 9240 1736
Address: Room 11G10, Gangxia Wongtee Building, No. 350 Fuhua Road, Futian District, Shenzhen, Guangdong 518048, China.